What should I do if I suspect a banknote is fake?
If any euro banknotes you have do not comply with the FEEL, LOOK and TILT method, they are probably fake and you shouldn’t accept them.
If, however, you think you have a counterfeit banknote, you should immediately inform the police or the relevant national authorities.
To make sure whether the banknote is genuine or not, you could take it to your nearest bank.
All banks have special cash handling equipment that can check whether a euro banknote is genuine. Try to remember where, when and from whom you got the banknote. This information can be invaluable in helping to track down counterfeiters.
It is a criminal offence to pass on a banknote which you believe or know is a counterfeit. Since fake banknotes are completely worthless, be vigilant. You will receive no compensation for accepting a fake banknote.
Making counterfeiting more difficult
The Europa series of euro banknotes incorporates enhanced security features that use advanced technology to make counterfeiting more difficult.
Information for cash handlers
If you handle large quantities of money every day, you could come across a suspect banknote. Here are some tips if you are uncertain about a note.
- tell the customer that you need to speak briefly to your supervisor or a security
officer, but ensure that the customer can always see the banknote
- make a mental note of the customer’s appearance
- try to stall him/her
- contact the police
- make a note of his/her number plate and the car make and model (assuming he/she leaves by car)
- hand over the suspect banknote without delay to your supervisor or security officer for forwarding to
- make sure you are safe at all times
- get into argument with the customer
- prevent the customer from leaving even if he/she has been asked to wait for the police
- return the banknote to the customer if at all possible