What should I do if I suspect a banknote is fake?
If any euro banknotes you have do not comply with the FEEL, LOOK and TILT method, they are probably fake and you shouldn’t accept them.
If, however, you think you have a counterfeit banknote, you should immediately inform the police or the relevant national authorities.
To make sure whether the banknote is genuine or not, you could take it to your nearest bank.
All banks have special cash handling equipment that can check whether a euro banknote is genuine. Try to remember where, when and from whom you got the banknote. This information can be invaluable in helping to track down counterfeiters.
It is a criminal offence to pass on a banknote which you believe or know is a counterfeit. Since fake banknotes are completely worthless, be vigilant. You will receive no compensation for accepting a fake banknote.
Making counterfeiting more difficult
The Europa series of euro banknotes incorporates enhanced security features that use advanced technology to make counterfeiting more difficult.
INFORMATION FOR CASH HANDLERS
If you handle large quantities of money every day, you could come across a suspect banknote. Ideally, your employer should have drawn up a plan for such an eventuality. Here are some tips if you are uncertain about a note.
- If you are not sure whether the note is genuine don’t accept it.
- Politely ask the customer for another note and assume he/she is innocent.
- Immediately inform the local police and/or your security officer about the incident.
- Try to note as much information as possible about the customer.
- If you think you have accepted a counterfeit by mistake, don’t pass it on to someone else, as this is a criminal offence.
- Give the suspect note to the local police, a local bank or the national central bank. If it is genuine you will get your money back.
- Don’t put yourself at risk.
Contact your national central bank if you need more information.